Product Feeds Platform Updates

We will soon provide a better product feed experience, including faster product feed processing, optimized uptime, and more innovations to come.

We previously sent an email on August 10th, 2022 regarding these updates. No other updates are required if you connect using the domain: aftp.linksynergy.com. If you are using an IP address to connect, please follow the instructions below.

What’s Changing?

In preparation for this, we’re updating our product feed platform starting in September 2022. We expect that there will be minimal, if any, adjustments that you'll need to make. If you connect to our FTP via IP address, you will need to update to use our URL. As part of this platform update, please note that Product IDs may change for certain advertisers.

What Do I Need to Do?

To ensure you have enough time to prepare for this change, we encourage you to meet with your tech team/system administrators to schedule a time to update to our domain: aftp.linksynergy.com. This URL is live now and you do not need to wait to make the update. If you already use aftp.linksynergy.com, you do not need to make any changes. The deadline for this update is Friday, September 16th, 2022.

Feeds Updates Impact

Once these product feeds platform updates are released, Product IDs for some of your advertiser partners may change. This may affect any product-level reporting if comparing dates before and after the platform changeover date.

We will provide more information on these impacts as we approach the release date.

Need Help?

We understand how vital product feeds are in driving your program’s success and are committed to making this transition as seamless as possible. If you have any questions, please contact Customer Support.

We appreciate your support in helping us with this new initiative and the benefits it will bring.

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