I know my username and password, but still can't log in. What should I do?
If you know your username and password but are still have problems logging in, please check the following:
- Usernames and passwords are case-sensitive.
- Check to make sure your Caps Lock key is not on.
- Make sure your web browser is supported and properly configured for Rakuten Marketing Affiliate Network. For more information see the article on browser requirements.
Still have more questions? Use the SUPPORT tab at the top of the page or this link to find the email or phone Customer Support contacts for your location.