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Rakuten Marketing | Publisher Help Center

Login Error: Username not assigned to channel

In order to assign a user to a channel, please have your account administrator log in to your publisher dashboard and take the following steps:

  1. Navigate to the My Account tab
  2. Select Users under My Account
  3. Select appropriate username
  4. Assign to appropriate channel(s)


Still have more questions? Use the SUPPORT tab at the top of the page or this link to find the email or phone Customer Support contacts for your location.

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