I know my username and password, but still can't login.
If you know your username and password but are still having problems logging in, please check the following:
- Usernames and passwords are case-sensitive. Make sure you’re typing them exactly the same way as when you registered and that your caps lock key is not on.
- Make sure your Web browser is supported and properly configured for Rakuten Marketing Affiliate Network.
- If you still need assistance, please contact customer support.
Still have more questions? Use the SUPPORT tab at the top of the page or this link to find the email or phone Customer Support contacts for your location.