Rakuten supports two-factor authentication (2FA). 2FA is available, but disabled, for all publishers.
What is 2FA
2FA is an identity and access management security method that requires two forms of identification to access resources and data. It allows businesses to monitor and help safeguard their most vulnerable information and networks. 2FA protects against phishing, social engineering, and password brute-force attacks and secures your logins from attackers exploiting weak or stolen credentials.
How to Turn on 2FA for Your Rakuten Account
If you want to enable 2FA for your account contact Customer Support.
The applications impacted are:
- Publisher Dashboard
- Publisher Help Center
- Developer Portal
2FA is on a user-by-user basis. If you are the Business Owner or Admin, you can request the whole account be set up with 2FA. However, unless you specify you want to enable 2FA for the whole account (the SID), 2FA will be enabled for only the user contacting Customer Service.
After Customer Support enables your account for 2FA, an email will be sent to the email address you use to log in. This email will contain a 6-digit code. When you go to the login page, you will be taken to a 2FA page where you will be required to enter the 6-digit from the email. After entering it, you will be able to continue to your desired application.